1. Definitions
- •Anlyra: the SaaS Service described in these Terms, operated by Lena di Ipek Mikail, a sole proprietorship under Italy's simplified "regime forfetario" tax regime (VAT no. 04275010363), registered at Piazza Gramsci 8, 41030 San Prospero (MO), Italy.
- •User / Customer: the natural person or legal entity that creates an account and uses the Service.
- •Service: the Anlyra platform accessible via the web, including AI features, dashboards, reports and integrations.
- •Content: all data, files and information uploaded by the User to the platform.
- •Account: the access credentials and profile associated with the User to access the Service.
2. Acceptance of terms
Accessing and using the Anlyra Service implies full acceptance of these Terms of Service. If you do not accept these Terms in their entirety, please do not use the Service.
Anlyra reserves the right to update these Terms. Continued use of the Service after notification of changes constitutes acceptance of those changes.
3. Service description
Anlyra is a SaaS platform for business analytics aimed at SMBs, consultants and startups. The Service includes:
- •Financial dashboards: revenue, costs, cash flow and budget analysis.
- •Operational analytics: team, customer, efficiency and productivity monitoring.
- •Market analysis: competitive positioning, market share and SWOT analysis.
- •AI features powered by Claude (Anthropic): automatic insights, intelligent alerts and forecasting.
- •Custom reports, custom dashboards and secure link sharing.
- •Usage limits (AI credits, storage, number of users) vary by subscribed plan.
4. User account
- •You must be at least 18 years old to create an Anlyra account or represent an authorised legal entity.
- •Each natural person or legal entity may register only one primary account.
- •You are responsible for the confidentiality of your access credentials and for all activity performed under your account.
- •Sharing access credentials with unauthorised third parties is strictly prohibited.
- •You must immediately notify Anlyra at contact@anlyra.com of any unauthorised access to your account.
5. Plans and Billing
Anlyra offers the following paid plans:
- •Pro Plan: monthly or annual subscription (~17% annual discount). For professionals and SMBs.
- •Advanced Plan: monthly or annual subscription (~17% annual discount). For growing teams requiring more AI resources and extended analytics.
- •Enterprise Plan: custom pricing based on user count, data volumes, and specific requirements. Contact contact@anlyra.com.
- •Free trial: 7 days for Pro and Advanced plans. Requires a valid payment method at activation.
- •Automatic renewal: at the end of the trial or each billing period, the subscription automatically renews at the chosen plan price. You may cancel at any time from settings; cancellation takes effect at the end of the current period.
- •Payments are processed securely via Stripe. Anlyra does not store payment card data.
- •Additional AI credits: purchasable separately, do not expire, and are non-transferable to other accounts.
- •Tax regime: this business operates under Italy's simplified "regime forfetario" for sole proprietors, which is VAT-exempt. Mandatory invoice wording under Italian law (kept in the original): "Operazione senza applicazione dell'IVA ai sensi dell'art. 1, commi 54-89, Legge 190/2014 - Regime forfetario."
6. Refund Policy
Anlyra offers a money-back guarantee for new customers. The conditions are as follows:
- •14-day guarantee: full refund guaranteed within the first 14 days from the date of the first actual payment (not from the end of the trial). No questions asked, no hassle.
- •How to request a refund: send an email to contact@anlyra.com with subject 'Refund — 14-Day Guarantee' within the stated period. The refund is processed within 7 business days.
- •After the guarantee period: no pro-rata refunds are provided for unused portions of billing periods.
- •Exception for service outages: in the event of a service interruption exceeding 48 consecutive hours attributable to Anlyra, we will evaluate refunds or credits on a case-by-case basis.
- •Separately purchased AI credits: non-refundable once partially or fully consumed.
7. Acceptable use
It is prohibited to use the Anlyra Service to:
- •Engage in illegal or fraudulent activities, or activities that violate applicable laws.
- •Infringe the intellectual property rights of third parties.
- •Attempt unauthorised access to Anlyra's or third parties' systems.
- •Reverse engineer, decompile or disassemble the software.
- •Use AI features to generate illegal, offensive, discriminatory content or content that violates Anthropic's Usage Policies.
- •Send spam, unsolicited communications or conduct phishing campaigns.
- •Violation of these rules may result in immediate suspension or closure of the account without refund.
8. Intellectual Property
Anlyra retains all intellectual property rights in the software, trademarks, designs, APIs, and proprietary technologies of the Service.
The User retains full ownership of the data and Content uploaded to the platform. Anlyra receives a limited, non-exclusive, non-transferable license to host and process such Content solely for the purpose of delivering the requested Service.
Use of aggregated and anonymous data: Anlyra may use AGGREGATED AND ANONYMOUS data, never traceable to the identity of a single company, to: (a) improve the product and its own internal analysis models; (b) calculate industry statistics for the Benchmark feature. Under no circumstances do these aggregates contain or expose identifiable data at the level of a single organization.
Anlyra will NEVER use data (whether identifiable or aggregated) to train third-party AI models (Anthropic, OpenAI, Google, or other AI providers), nor will it grant such license to third parties.
9. Limitation of liability
The Service is provided 'as is' without guarantees of 100% uninterrupted availability. Anlyra aims to maintain 99% monthly uptime (Enterprise SLA forthcoming).
Anlyra's total liability to the User is capped at the total amount paid in the 12 months preceding the event giving rise to the claim.
AI feature outputs (insights, alerts, forecasting) are automatically generated and may contain inaccuracies. The User is responsible for verifying insights before relying on them for critical business decisions. Anlyra is not liable for the consequences of such decisions.
10. Service modifications
Anlyra reserves the right to add, modify or remove Service features in order to improve them or for technical and legal reasons.
For material changes that negatively impact existing functionality, at least 30 days' notice will be provided by email and via an in-app banner.
11. Termination
- •User: you may cancel your account at any time from the Settings section of the app. No cancellation fees apply.
- •Anlyra: may suspend or close an account with 30 days' notice, or immediately in the event of serious violations of these Terms.
- •After cancellation: your Content and personal data will be retained for 30 days to allow export, then permanently and irrecoverably deleted.
12. Governing law and jurisdiction
These Terms are governed by Italian law (Italian Civil Code and applicable EU regulations, including the GDPR).
For disputes not exceeding €5,000, the parties agree to first attempt resolution through civil mediation.
Jurisdiction: Court of Milan (placeholder subject to revision upon incorporation of the Irish entity).
For Users qualifying as consumers (B2C), the mandatory consumer protection laws of the User's country of residence shall apply.
13. Contact
For questions, requests or disputes relating to these Terms of Service: email contact@anlyra.com or certified email (PEC) mikail.ipek@pec.fiscozen.it.
Response guaranteed within 5 business days of receipt.